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Contact — THE IQONE

Get in touch

We're here
when every degree
counts.

A question about sizing, the technology, an order or a partnership? We answer within one working day. No bots, no scripts.

Send an email →
Instagram@the_iqone
Dispatchwithin 24 h
Deliveryfree: PL over PLN 399, EU over PLN 599
Returns30 days
BrandTHE IQONE by StarPrimer
[ PARTNERSHIPS ]

Let's build something together.

01

Partner programme

Write to us →For clubs, teams and sports organisations.
02

Custom production

Write to us →PCM layers with your branding.
03

Ambassadors

Write to us →Do you test gear where every degree counts?
[ FAQ ]

Common questions.

Wash at 40 °C (maximum 40 °C) on a delicate cycle, spin at up to 1000 rpm. Use a mild liquid detergent, no powder and no bleach, and skip the fabric softener — it makes the fibres stick together. Don't tumble dry and don't dry on a radiator; dry naturally. Iron at 100 °C max. Cared for this way, the PCM microcapsules keep their thermoregulating properties for years.

Yes. The fabric responds both ways: when it's hot it absorbs excess heat, and as you cool down it gives it back. That makes it work during summer efforts and on cold mornings alike.

The cuts are close-fitting and don't restrict movement. If you're between two sizes, take the smaller one for a tighter fit or the larger one for more room. A size guide is on every product page. If in doubt, write to us and we'll advise.

We dispatch within 24 h on working days. Transport takes 1–2 working days in Poland and 2–7 working days to other EU countries. Free delivery over PLN 399 in Poland and over PLN 599 to other EU countries. You have 30 days from receiving the parcel to return it.